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What if I don't have my ID number to unlock my card?

What if I don't have my ID number to unlock my card?

Zoe avatar
Written by Zoe
Updated over 2 weeks ago

If you don’t have your member ID number to unlock your card, don’t worry! Here’s what you can do:

Where You Can Find Your ID number:

  • Your Insurance Carrier's Website: Most insurance carriers provide access to your Member ID and insurance card information on their website. Simply log in and check your profile to find these details.

    • Don't forget to come back to our app and enter it so you can have all your information for all your plans (medical, dental, and vision) in one place!

  • Can't Log In?: If you're having trouble logging in due to insufficient information, you can call your insurance provider. They can usually find your details with just your name and date of birth.

  • Need a Contact Number?: If you don't have a contact number for your carrier, feel free to drop us a message. We're here to help!

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